The information below provides details about our privacy policy and we ask that you take the time to read it.
PRIVACY POLICY FOR BlackstoneAI WhatsApp CRM / LEAD MANAGER
Introduction
Welcome to Blackstone AI (“we,” “us,” or “our”), the operator of the website https://blackstoneai.co and provider of the BlackstoneAI WhatsApp CRM / Lead Manager, including tools such as our free bulk WhatsApp sender Google Chrome Extension (the “Service”).
This Privacy Policy explains how we collect, use, and protect your data when you use our Service. By accessing or using our Service, you agree to this policy.
Definitions
Service: Refers to the website https://blackstoneai.co and the associated WhatsApp CRM tools and Chrome extension offered by Blackstone AI.
Personal Data: Information about an identifiable individual (e.g., name, phone number, email).
Usage Data: Automatically collected data about how the Service is accessed and used.
Cookies: Small data files stored on your device.
Data Controller: The entity that determines the purposes and methods of data processing (Blackstone AI).
Service Provider: Third parties engaged to support our Service.
User: The person using the Service (you).
Information Collection and Use
We collect various types of data to provide and improve our Service.
Types of Data Collected
Personal Data:
Email address
First and last name
WhatsApp mobile number
Cookies and Usage Data
Usage Data:
Includes IP address, browser type/version, pages visited, time spent, mobile device type/ID, OS, and diagnostic logs.
Location Data: May be collected with your permission to offer personalized features.
Tracking Technologies: Cookies, beacons, scripts for analytics and functionality improvements.
Other Data (as provided by you): Gender, age, contact details, identity documentation, professional info, etc.
Use of Data
We use the collected data for:
Operating and maintaining the Service
Customer support
Account management and communication
Security, fraud detection, and diagnostics
Newsletters, marketing (optional)
Legal obligations
Analytics and service improvements
Any purpose with your consent
Data Storage and Retention
We retain Personal Data only as long as necessary for purposes outlined above. Usage Data may be retained longer for analytics or security purposes. All storage is secured with appropriate safeguards.
Data Transfers
Your data may be stored or transferred to servers located outside your jurisdiction. By using our Service, you agree to this transfer, provided appropriate security measures are in place.
Disclosure of Data
We may disclose data:
As required by law
In business transfers (e.g., mergers, acquisitions)
To trusted affiliates or service providers
With your consent
To protect rights, safety, or property
Data Security
While we strive to use commercially acceptable means to protect your data, no method is 100% secure. We implement standard data security controls to reduce risk.
Your GDPR Rights (if applicable)
If you're in the EU/EEA, you have the right to:
Access, correct, or delete your data
Restrict or object to processing
Data portability
Withdraw consent at any time
File complaints with your data protection authority
To exercise any rights, contact us at info@blackstoneai.co.
Third-Party Services
We may use third-party services for analytics and processing:
Google Analytics: Tracks user behavior. See Google Privacy Terms and Data Safeguarding.
Payments: If applicable, payments are processed via third-party gateways that adhere to PCI-DSS standards. We do not store card details.
External Links
We are not responsible for the privacy practices of external websites linked from our Service.
Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect data from children. Contact us if you believe we have collected such data.
Changes to This Policy
We may update this Privacy Policy. Changes will be posted on this page with the updated “Effective Date.”
Chrome Web Store App – Data Disclosure and Consent
This application, BlackstoneAI WhatsApp CRM / Lead Manager, is available on the Chrome Store. It collects and uses the following data:
Login Mobile Number (for authentication)
You may opt-out by uninstalling the extension. We adhere to the Chrome Web Store User Data Policy and Google API’s Limited Use requirements.
Contact Us
For any questions regarding this Privacy Policy or our data practices:
Blackstone AI Solutions Pte Ltd
📧 info@blackstoneai.co
