Terms & Conditions

The following information is important as it provides an overview of our terms of services, which we recommend you review.

PRIVACY POLICY FOR BLACKSTONE AI SOLUTIONS PTE LTD
Website: https://blackstoneai.co
Effective Date: [Insert Date]

At Blackstone AI Solutions Pte Ltd (“Blackstone AI,” “we,” “our,” or “us”), your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect the information you provide in connection with our digital marketing services, including advertising on Meta platforms (Facebook, Instagram), WhatsApp CRM tools, and AI-powered business solutions.


1. Information We Collect

We may collect and process the following types of information:

a. Personal Information

  • Full name

  • Email address

  • Phone number

  • Communication records

b. Business Information

  • Company name

  • Website and social media profiles

  • Business category and offerings

  • Logo, brand assets, and target regions

c. Advertising and CRM Data

  • Target audience preferences

  • Campaign objectives and budgets

  • WhatsApp numbers for CRM and campaign purposes

  • Ad creatives and chatbot configurations

d. Meta Platform Insights

  • Engagement metrics (e.g., clicks, impressions)

  • Campaign performance analytics

  • Customer interaction data from WhatsApp or Facebook


2. How We Use the Information

We use your information exclusively to deliver, manage, and optimize our services:

  • Plan, launch, and monitor ad campaigns on Meta platforms

  • Customize ad creatives based on target audience data

  • Enable WhatsApp CRM tools and automated messaging flows

  • Provide reports, analytics, and insights for performance review

  • Ensure adherence to Meta’s advertising policies

We do not use your data for any purposes unrelated to the services you’ve signed up for.


3. Data Sharing and Disclosure

We treat your data with confidentiality. We may share it only in the following scenarios:

  • With Meta Platforms: For ad management, audience building, and analytics

  • With Technology Partners: Such as CRM tool providers, chatbot platforms, or analytics services under data protection agreements

  • When Legally Required: To comply with applicable laws, regulations, or court orders

We do not sell, rent, or trade your personal or business data.


4. Data Security and Storage

We use modern security protocols and encrypted systems to protect your data, including:

  • Role-based access controls

  • Encrypted storage and secure servers

  • Regular audits and backups

Your data is stored either on our secure infrastructure or reputable third-party platforms like Meta Business Suite and WhatsApp Business APIs.


5. Your Rights

As a client, you have the right to:

  • Request access to your personal and campaign data

  • Correct inaccurate or outdated information

  • Request deletion of your data (unless subject to legal or operational requirements)

  • Withdraw consent for data usage

To make any such request, please contact us at support@blackstoneai.co.


6. Use of Cookies and Tracking

We may use cookies or third-party analytics tools to understand visitor behavior on our website and improve our services. This includes tracking:

  • Website visits and click behavior

  • Campaign performance

  • Conversion events tied to our advertising services

You may adjust your browser settings to block cookies or notify you when one is set.


7. Policy Updates

We may update this Privacy Policy occasionally. When we do, we will revise the “Effective Date” and post the updated version on our website. We encourage you to review the policy periodically to stay informed.


8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Blackstone AI Solutions Pte Ltd
πŸ“ [Insert Office Address] (e.g., Singapore Registered Office)
πŸ“§ Email: support@blackstoneai.co
🌐 Website: https://blackstoneai.co